Help
Frequently asked questions
Answers about buying, selling, renting and using this website. Can't find yours? Ask us.
Buying
How do I arrange a viewing?
Use the "Schedule a viewing" form on any property page, or call the advisor named on the listing. We will confirm a time with you directly.
Can you help me before I find a property?
Yes. Tell us what you are looking for and we will let you know about suitable homes, including some that are not advertised publicly.
What should I have ready before making an offer?
[Explain what buyers should prepare in your market: proof of funds, a mortgage agreement in principle, a solicitor or attorney, etc.]
Selling
How do you value a home?
We look at comparable recent sales, current competition and the particular qualities of your home, and explain our reasoning in writing. How selling works
Do you guarantee a sale price?
No. Nobody can honestly guarantee a price. We give you our best judgement of the realistic range and keep you informed as feedback comes in.
Renting
What do I need to rent a home?
[List the documents and checks required for tenants in your area, and any fees allowed by law.]
Can I rent out my home with you?
Yes. Our lettings team can find tenants, and advise you on a fair rent and your responsibilities as a landlord.
Using this website
How do saved homes work?
Tap the heart on any listing to save it. Saved homes are kept in this browser on this device only, so they won't appear on another phone or computer.
Is the map live?
The map on this site is an illustration showing roughly where homes are. For exact locations, ask your advisor or see the property details.
Are the listings up to date?
[Explain how often listings are updated, or connect a live listings feed. On this demo site, all listings are fictional.]